MOSSLEY HILL SUPERSTORE LTM XbpSzEtM fe4V SYaUaJQ wxR 8g8QeHaQ GWtebook and stationery products to customers through online ordering. By accessing this website or placing an order, you agree to be bound by these Terms & Conditions.
Company Information
This website is operated by:
MOSSLEY HILL SUPERSTORE LTD
162-164 Greenhill Road, Liverpool, England, L18 7HN
Email: orders@mossleyhillstationery.store
Phone: +44 7027 647070
Throughout these Terms & Conditions, “we”, “us” and “our” refer to MOSSLEY HILL SUPERSTORE LTD, and “you” refers to the customer or website user.
Pricing & Payments
All prices are shown in GBP unless stated otherwise. Product prices may be updated from time to time without prior notice.
The total amount payable for an order will be shown at checkout before payment is completed. This amount may include product price, applicable taxes and shipping charges where relevant.
Payment must be completed in full before an order can be processed. We reserve the right to cancel or decline an order where payment is not successfully received, where payment details are incomplete, or where an order cannot be verified.
Order Acceptance
An order is considered received once you complete checkout and receive an order confirmation email. However, an order is only accepted by us once payment has been processed and the order has been reviewed for fulfilment.
We may cancel or refuse an order if:
the product is unavailable
the order contains incorrect information
payment cannot be confirmed
there is a delivery issue
we identify a problem with the order details
If an order is cancelled after payment has been made, any eligible refund will be processed in accordance with our Refund Policy.
Shipping & Delivery
We dispatch physical products to the delivery address provided at checkout. Delivery times are estimated and may vary depending on the shipping method selected, destination, courier performance and seasonal demand.
Customers are responsible for ensuring that all delivery details are complete and accurate. We are not responsible for delays, failed delivery or returned parcels caused by incorrect or incomplete address information.
If a parcel is delayed, lost or returned, please contact us so we can review the order status and assist where appropriate. Any shipping-related procedures are further explained in our Shipping Policy.
Returns & Refunds
Returns and refunds are handled in accordance with our Refund Policy.
Refund requests may be reviewed where:
the wrong item was delivered
the item arrived damaged
the product is defective
the parcel was lost in transit and confirmed as such
Refund eligibility may depend on the condition of the item, the reason for the request and the time frame in which the issue is reported.
To help us review any issue, customers should contact us as soon as possible with their order number and supporting details where relevant.
Limitation of Liability
To the fullest extent permitted by law, MOSSLEY HILL SUPERSTORE LTD shall not be liable for indirect, incidental or consequential losses arising from use of this website, delays in delivery, or the use or inability to use our products.
We are not responsible for losses caused by events outside our reasonable control, including courier delays, supply interruptions, website interruptions or errors provided by third-party services.
Nothing in these Terms & Conditions limits or excludes liability where such limitation or exclusion is not permitted by applicable law.
Dispute Resolution & Governing Law
We aim to resolve customer concerns in a fair and reasonable manner. If you have a complaint or dispute, please contact us first so we can attempt to resolve the matter directly.
These Terms & Conditions, and any disputes arising from them, shall be governed by the laws of England and Wales. The courts of England and Wales shall have jurisdiction, unless otherwise required by applicable law.
Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
MOSSLEY HILL SUPERSTORE LTD
162-164 Greenhill Road, Liverpool, England, L18 7HN
Email: orders@mossleyhillstationery.store
Phone: +44 7027 647070